Franchise Match Assessment

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Protected Territory

Territory sized by Target Households with fee of $1.10 per household, typically $49,500-$77,000 for standard markets.

Backed by Neighborly

Part of a multi-brand home services platform controlled by KKR investment funds.

System Scale

432 US franchises operated by 206 owners as of December 31, 2025.

About Molly Maid

Molly Maid SPV LLC offers franchises for operating residential cleaning businesses under the Molly Maid brand. The franchisor, a subsidiary of Neighborly Assetco LLC, supports 432 franchises in the US including Puerto Rico as of December 31, 2025. The system originated in Canada in 1979 and entered the US market in 1984.

Franchisees provide scheduled residential cleaning services to households within defined territories measured by Target Households. Operations rely on teams of cleaners, Housecall Pro software for scheduling and management, and a mandatory call center for lead handling. Revenue derives from recurring and occasional customers, with required local marketing spend.

Neighborly Assetco LLC is the direct wholly-owned parent of Molly Maid SPV LLC. It is ultimately controlled through a chain of entities by investment funds affiliated with Kohlberg Kravis Roberts & Co. L.P. (KKR) following the KKR Acquisition on August 31, 2021.

Molly Maid operations visual

The business model

How a Molly Maid territory actually makes money at the unit level.

Initial Investment

Ranges from $144,150 to $203,950 for a first franchise, including $14,900 franchise fee and $49,500-$77,000 territory fee.

Ongoing Fees

Royalty of 3-6.5% of Gross Sales plus 2% marketing; minimum license fees apply; $155.45 monthly tech fee.

Call Center Mandate

$250-$450 monthly plus $25-$40 per booked appointment; participation required.

Local Marketing

Minimum $1 per Target Household annually, declining to $0.15; additional cooperatives up to 3% of Gross Sales.

Technology Stack

Housecall Pro software required; enrollment $1,250; hardware $2,200-$4,500.

Quick facts

Initial franchise fee

$14,900

Total investment range

$144,150 – $203,950

Royalty

n/a

Marketing fund

2.00% of gross revenue

Founded

2020

Headquarters

Waco, TX

Active US franchisees

n/a

Total US units

n/a

Molly Maid route-density visual

Item 19 Financial Performance

The unit-economics disclosure

Historic financial performance representation discloses average and median Gross Sales per Target Household for 188 operators (402 businesses) fully operational and reporting throughout 2025. Data segmented by performance groups including top 10% and quartiles; excludes new, transferred, or closed units. Total system: 206 operators with 432 franchises as of December 31, 2025.

Training & support

What the franchisor + parent platform provide. And what they don't.

Molly Maid operator persona

What's provided

  • +Initial training programs as detailed in Franchise Agreement Sections 6B and C.
  • +Refresher training courses offered as determined necessary.
  • +Required attendance at regional meetings and annual Reunion.
  • +Ongoing consultation visits and toll-free phone support.
  • +Updates to operations manual and approved suppliers.

Multi-unit growth path

206 operators manage 432 franchises, averaging just over two units per owner. Expansions may qualify for discounted initial fees. Existing multi-unit owners represent the majority of the 188 operators in Item 19 data.

Capital + financing paths

Most operators use one of these four paths to fund the initial investment.

Third-Party Lenders

Initial fees and startup costs often financed via equipment leasing or vendor terms as incurred.

SBA Loans

Common for service franchises; covers territory and working capital needs.

Seller Financing

Franchisor may finance or discount fees for qualified multi-unit expansions.

Personal Equity

Covers franchise fee, territory fee, and 3 months additional funds ($50,000-$60,000).

Process timeline: inquiry → grand opening

Typical 12-16 week path from first call to launching your first customer route.

1

Week 1: Signing

Execute Franchise Agreement; pay $14,900 initial fee and Territory Fee.

2

Weeks 2-4: Setup

Secure location, insurance, permits; purchase hardware and enroll in software ($1,250).

3

Weeks 5-8: Training

Attend initial training per Sections 6B/C; cover travel expenses ($4,000-$5,000 estimated).

4

Weeks 9-12: Pre-Launch

Hire team, implement call center, local marketing; accumulate 3 months working capital ($50,000-$60,000).

5

Month 4: Opening

Launch operations with Housecall Pro and Technology Package.

6

Ongoing: Month 5+

Pay royalties, marketing fees; attend regional meetings.

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Common questions

How much does a Molly Maid franchise cost?

Initial investment ranges from $144,150 to $203,950, including $14,900 franchise fee and $49,500-$77,000 territory fee for standard markets.

What is the Molly Maid royalty fee?

3-6.5% of Gross Sales plus 2% marketing fee; minimum license fees apply per the Fees Chart.

Molly Maid franchise initial investment breakdown?

Key items: Initial Franchise Fee $14,900; Territory Fee $49,500-$77,000; Startup Package $80,000-$90,000; 3 months working capital $50,000-$60,000.

Does Molly Maid provide financial performance data?

Yes, Item 19 discloses average/median Gross Sales per Target Household for 188 operators (402 units) fully reporting in 2025.

Molly Maid vs Merry Maids franchise?

Molly Maid (Neighborly) has 432 US units with tiered royalties 3-6.5%; focuses on Target Household territories. Merry Maids data varies by FDD.

Molly Maid franchise training program?

Initial training per Agreement Sections 6B/C, plus refreshers, regional meetings, and ongoing support including software requirements.

Molly Maid franchisee reviews and success rate?

Item 19 covers 188 of 206 operators; system has 432 franchises. Actual results vary by market and execution.

Can I buy a multi-unit Molly Maid territory?

206 operators own 432 units; expansions eligible for potential fee discounts.

Molly Maid net worth requirement?

FDD Item 7 estimates support $144,150-$203,950 investment; liquid capital not specified.

How long to open a Molly Maid franchise?

Typical timeline: 3-4 months from signing to launch, including setup and training.

Molly Maid territory size?

$1.10 per Target Household; standard market $49,500-$77,000 fee.

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