Is Mr. Handyman right for you?
Established Scale
357 franchised units across 38 states at year-end 2025, with steady net unit growth of 10 to 21 locations per year from 2023 through 2025.
the financial-performance disclosure Disclosure
Average and median gross sales reported for 341 businesses operated by 165 franchisees in calendar year 2025, segmented by single-unit through 5-6 unit ownership.
Multi-Unit Prevalence
40 percent of active operators own multiple units, with an average of 1.57 units per active operator across the 90 operators in the outcomes dataset.
About Mr. Handyman
Mr. Handyman is a national franchise system providing professional maintenance, repair, and improvement services to residential and commercial customers. The brand operates under Mr. Handyman SPV LLC, a wholly owned subsidiary of Neighborly Assetco LLC, which is ultimately controlled by investment funds affiliated with KKR. Founded as a franchise concept in 2000, the system had 357 franchised outlets in the United States at the end of 2025.
Franchisees deliver a wide range of home and business repair and maintenance services using a uniformed, background-checked technician model. Operations center on dispatched jobs coordinated through proprietary software, with an emphasis on repeat and referral business from homeowners and property managers. The model supports both single-unit and multi-unit operators within defined territories of 40,000 to 60,000 households.
Neighborly Assetco LLC is the direct wholly-owned parent of the franchisor and part of a corporate chain ultimately controlled by investment funds affiliated with Kohlberg Kravis Roberts & Co. L.P. (KKR) through Nest Bidco Inc., following the KKR Acquisition on August 31, 2021.
The business model
How a Mr. Handyman territory actually makes money at the unit level.
Initial Investment
Total initial investment ranges from $161,900 to $215,000 for a single territory. This includes a $67,000 franchise fee, $5,500 initial package fee, vehicle and equipment costs, insurance, training travel, and three months of working capital.
Ongoing Fees
Royalty is 7 percent of gross sales (3.5 percent on material and subcontractor revenue). National advertising contribution is 2 percent of gross sales. Additional monthly technology and call-center fees apply.
Territory Structure
Each territory is defined by zip codes or political boundaries representing 40,000 to 60,000 households. Territories receive limited exclusivity provided the franchisee remains in compliance, though the franchisor reserves rights for national accounts and alternative channels.
Supply Chain Requirements
Franchisees must use approved suppliers and franchisor-specified software including ServiceTitan. Rebates from the supplier program are shared 50 percent to franchisees after ProTradeNet retains 25 percent and the franchisor receives 25 percent.
Local Marketing Obligation
Franchisees must spend a minimum of $60,000 on local marketing in year one, $75,000 in year two, and 8 percent of the prior year's gross sales thereafter. Participation in local marketing groups may add up to 3 percent of gross sales.
Quick facts
Initial franchise fee
$67,000
Total investment range
$161,900 to $215,000
Royalty
7.00% of gross revenue
Marketing fund
2.00% of gross revenue
Founded
2020
Headquarters
Waco, TX
Active US franchisees
90
Total US units
141
Training & support
What the franchisor + parent platform provide. And what they don't.
What's provided
- +Pre-opening training program delivered in accordance with Franchise Agreement Sections 6B and 6C.
- +Training may be conducted in-person or virtually; franchisees must bring a laptop meeting minimum specifications.
- +Ongoing refresher training courses and periodic operations visits.
- +Regional meetings and annual Reunion events (attendance fees may apply).
- +Continuous updates to the Operations Manual and access to a toll-free support line with call routing.
Honest disclosure: what's NOT provided
The the filed disclosures does not disclose the number of hours, specific curriculum modules, or exact location of initial training.
Multi-unit growth path
Multi-unit ownership is common. Forty percent of the 90 operators in the outcomes dataset own more than one location, producing an average of 1.57 units per active operator. The the filed disclosures provides gross-sales data segmented by ownership level up to 5-6 units, indicating the operational and financial profile of scaled operators. Additional franchise fees and territory acquisitions follow the same investment and performance parameters as the first unit, adjusted for market size.
Capital + financing paths
Most operators use one of these four paths to fund the initial investment.
SBA 7(a) Loans
Many Mr. Handyman franchisees utilize SBA-guaranteed loans for the initial investment. The franchisor is an SBA registry participant.
Third-Party Lenders
Relationships exist with national and regional lenders familiar with the Neighborly portfolio of brands.
Equipment and Vehicle Leasing
Two-van requirement can be met through lease financing, reducing upfront capital deployment.
Seller Financing / Rollover
Existing operators expanding to additional units may negotiate seller financing or utilize equity from operating units.
Process timeline: inquiry → grand opening
Typical 12-16 week path from first call to launching your first customer route.
Validation
Review the filed disclosures, speak with existing franchisees, and validate the opportunity against personal financial and operational criteria.
Discovery Day
Attend virtual or in-person meeting at Neighborly headquarters in Waco, Texas to meet leadership and ask final questions.
Franchise Agreement
Sign the Franchise Agreement and pay the $67,000 franchise fee plus $5,500 initial package fee.
Pre-Opening Training
Complete required initial training program, which may be virtual, and prepare territory launch materials.
Vehicle and Equipment Setup
Acquire and outfit two vans, purchase tools, uniforms, technology package, and secure insurance and licenses.
Grand Opening
Launch local marketing program and begin accepting jobs through the call center and digital lead channels.
First 90 Days
Focus on building technician team, executing local marketing minimums, and stabilizing cash flow within the three-month working capital window.
Match assessment
Are you a Mr. Handyman match?
12 questions. Math-first. No high-pressure sales call afterwards. Just your match assessment and the reasoning behind it.
Start nowCommon questions
How much does a Mr. Handyman franchise cost?
Total initial investment ranges from $161,900 to $215,000 according to the investment disclosure of the 2025 the filed disclosures. This includes a $67,000 franchise fee and $5,500 initial package fee.
What is the Mr. Handyman royalty fee?
The royalty is 7 percent of gross sales, reduced to 3.5 percent on material revenue and subcontractor revenue. A separate 2 percent MAP fee supports national and regional advertising.
Does Mr. Handyman provide financial performance representations?
Yes. the financial-performance disclosure discloses average and median gross sales for 341 reporting businesses operated by 165 franchisees in calendar year 2025, grouped by number of units owned.
How many Mr. Handyman locations are there?
There were 357 franchised outlets in the United States at the end of 2025. No company-owned outlets exist.
Is Mr. Handyman a good franchise for multi-unit operators?
Multi-unit ownership represents 40 percent of the 90 operators in the outcomes dataset. Average units per active operator is 1.57, and the financial-performance disclosure provides performance data segmented up to 5-6 unit ownership.
What territory size does Mr. Handyman offer?
Territories are defined by zip codes or political boundaries encompassing 40,000 to 60,000 households. Limited exclusivity applies while the franchisee remains compliant.
How does Mr. Handyman compare to other home services franchises?
Mr. Handyman focuses exclusively on maintenance, repair, and improvement services rather than a single trade. It benefits from the scale and shared resources of the Neighborly portfolio.
What training and support does Mr. Handyman provide?
Initial training is required and may be delivered virtually. Ongoing support includes refresher courses, operations visits, manual updates, regional meetings, and call-center routing.
Are Mr. Handyman franchise territories exclusive?
Territories receive limited protection against another Mr. Handyman franchise being granted inside the defined area. The franchisor reserves rights for national accounts and alternative distribution channels.
What are typical Mr. Handyman franchisee reviews?
Operator outcomes data shows 40 percent multi-unit ownership and steady system growth. Prospective buyers should contact current and former franchisees listed in the the filed disclosures for direct perspectives.
Does Mr. Handyman require prior handyman or construction experience?
The the filed disclosures does not mandate prior trade experience. Successful operators often bring management or customer-service backgrounds and rely on the brand's technician recruitment and training systems.
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