Is PostalAnnex right for you?
Established Network
327 franchised locations across 30 states with consistent net unit growth of 5-10 centers per year from 2023-2025.
the financial-performance disclosure Disclosure
527 standard and flex centers open at least 12 months reported average annual gross sales of $368,000 and median of $331,000 as of September 30, 2025.
Protected Territory
Half-mile radius protection for standard and flex centers; express centers protected to the facility itself.
About PostalAnnex
PostalAnnex is a retail franchise concept founded in 1986 and operated by Annex Brands, Inc. of San Diego, California. The brand provides business support, mailbox rental, package receiving, postal services, printing, copying, packaging, shipping, office supplies, notary, fingerprinting and related services. As of 2025 the system included 327 franchised outlets with no company-owned units.
Franchisees operate standard, flex or express retail centers, typically 800-1,500 square feet, that combine postal, shipping and business services under a recognized brand. Centers rely on walk-in traffic, national carrier relationships and local commercial accounts. The model requires use of the franchisor's proprietary PostalMate POS software and approved equipment packages.
The business model
How a PostalAnnex territory actually makes money at the unit level.
Initial Franchise Fee
The standard initial franchise fee is $35,000. An express retail center fee is $17,500 and a $4,000 conversion training fee applies to qualifying existing businesses.
Ongoing Fees
Royalty is 5 percent of gross receipts. Marketing fund contribution is 2 percent of gross receipts. Technology services fee is currently $17 per week. Local advertising association fee is the greater of $150 or 1 percent of gross receipts per month.
Investment Range
Total initial investment for a standard or flex center ranges from $265,630 to $370,330. This estimate assumes an 800-1,500 square foot leased facility and includes 12 months of additional funds.
Supplier Requirements
Franchisees must purchase 60-90 percent of operational needs from approved suppliers or directly from the franchisor, including the PostalMate POS system, fixtures, mailboxes, package lockers and trade dress.
Gross Sales Performance
Among 527 reporting centers, the top 50 percent averaged $549,000 in annual gross sales while the bottom 50 percent averaged $187,000. The overall range was $30,000 to $1,659,000.
Territory and Competition
Protected areas are non-exclusive. Franchisees may face competition from other franchisees, company referrals, national accounts, acquired businesses and online channels.
Quick facts
Initial franchise fee
$35,000
Total investment range
$265,630 to $370,330
Royalty
5.00% of gross revenue
Marketing fund
2.00% of gross revenue
Founded
1986
Headquarters
San Diego, CA
Active US franchisees
18
Total US units
18
Training & support
What the franchisor + parent platform provide. And what they don't.
What's provided
- +Initial training program described in the franchise agreement, including preparation assistance prior to attendance.
- +Training on proprietary PostalMate POS network software and required computer hardware and licenses.
- +New center and new owner marketing program funded by the $5,500 deposit covering pre-opening and first 90 days of promotion.
- +Continuing and advanced training provided during operation along with updates to operating manuals.
- +Merchandising, marketing, record-keeping and operating data and advice from the franchisor.
- +Access to system-wide marketing fund administration and sample advertising materials.
Honest disclosure: what's NOT provided
The the filed disclosures does not disclose the number of hours, specific location or detailed curriculum of initial training. No formal training hours or program length are stated.
Multi-unit growth path
Operator data shows zero multi-unit owners among 18 profiled franchisees. The the filed disclosures permits multi-unit development only through separate negotiation. Current system growth has been driven by single-unit operators. Prospective multi-unit investors should discuss development schedules directly with Annex Brands, Inc.
Capital + financing paths
Most operators use one of these four paths to fund the initial investment.
Third-Party Lenders
Franchisor does not offer direct financing. Franchisees must arrange SBA loans, bank financing or equipment leases independently. Typical lenders treat PostalAnnex as an established business-services concept.
Equipment and Fixture Financing
Photocopiers and certain equipment may be financed through suppliers. The the investment disclosure estimate assumes financing of photocopiers with purchase price approximately $25,000.
Veterans Discount
VetFran discount may reduce the transfer fee for qualifying veterans. No discount is disclosed on the initial franchise fee.
Conversion Model
Existing business owners may convert qualifying locations for a reduced $17,500 express fee plus $4,000 conversion training fee, lowering overall cash outlay.
Process timeline: inquiry → grand opening
Typical 12-16 week path from first call to launching your first customer route.
Discovery and Validation
Review the filed disclosures, speak with franchisor, conduct due diligence on the financial-performance disclosure data and visit existing centers.
Franchise Agreement Signing
Pay $35,000 initial franchise fee plus $33 financial training portal fee. Secure protected territory.
Site Selection and Lease
Identify 800-1,500 square foot location within protected area. Finalize lease with franchisor input.
Build-out and Setup
Complete construction per franchisor specifications using approved architect and contractors. Install fixtures, mailboxes, lockers and signage.
Initial Training
Attend required training on operations, software and marketing. Pay $5,500 new center marketing deposit.
Grand Opening
Launch with pre- and post-opening marketing program. Begin operations under 5 percent royalty and 2 percent marketing fund.
Ongoing Operations
Utilize continuing support, local advertising requirements and system resources while meeting monthly fee obligations.
Match assessment
Are you a PostalAnnex match?
12 questions. Math-first. No high-pressure sales call afterwards. Just your match assessment and the reasoning behind it.
Start nowCommon questions
How much does a PostalAnnex franchise cost?
Total initial investment ranges from $265,630 to $370,330 according to the investment disclosure of the 2025 the filed disclosures. This includes a $35,000 franchise fee and assumes an 800-1,500 square foot leased facility.
What is the PostalAnnex franchise fee?
The standard initial franchise fee is $35,000. Express retail centers are $17,500 and qualifying conversions incur an additional $4,000 training fee.
Does PostalAnnex provide financial performance representations?
Yes. the financial-performance disclosure reports actual gross sales for 527 standard and flex centers open at least 12 months as of September 30, 2025. Average gross sales were $368,000 and median $331,000. No net earnings figures are provided.
What are PostalAnnex royalty and marketing fees?
Royalty is 5 percent of gross receipts. The marketing fund contribution is 2 percent of gross receipts. Additional local advertising association and technology fees apply.
How many PostalAnnex locations are there?
As of year-end 2025 there were 327 franchised outlets and zero company-owned units. The system added a net 5 to 10 units per year from 2023 through 2025.
What is the difference between PostalAnnex and Pak Mail?
Both brands are owned by Annex Brands, Inc. They operate under similar business models but maintain distinct trade names and may have slight variations in service emphasis and protected territory definitions.
Does PostalAnnex offer protected territories?
Yes. Standard and flex centers receive a protected half-mile radius. Express centers are protected to the facility itself. Territories are non-exclusive and subject to franchisor reserved rights including national accounts and website sales.
How long does it take to open a PostalAnnex franchise?
The typical timeline from franchise agreement to opening is 4 to 7 months depending on site selection, lease negotiation, build-out and training completion.
Can I own multiple PostalAnnex locations?
Multi-unit ownership is permitted but not common. Current operator data shows zero multi-unit franchisees among profiled owners. Development of multiple units requires separate discussion with the franchisor.
What training and support does PostalAnnex provide?
Initial training is required prior to opening. Ongoing support includes advanced training, operating manuals, marketing materials, system-wide fund administration and field assistance. Specific training hours and location are not disclosed in Item 11.
What are typical PostalAnnex franchisee reviews?
Operator profiles indicate long average management experience but limited public tenure data. Prospective buyers should contact current franchisees listed in the the filed disclosures for direct performance and satisfaction feedback.
Does PostalAnnex require specific real estate or build-out?
Locations are typically 800-1,500 square feet for standard or flex centers. Construction must follow franchisor specifications using approved architects and contractors. Build-out costs form a substantial portion of the initial investment.
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